call waterxhome.com Ask to Experts    (+44) 07771246929 English
(+39) 3385873099 Italian    
Search:
Currencies:  
europe   Deutsch   Italian   English
Categories
Legal Guarantee

Legal Guarantee

According to UE regulation there is a two-years free of charge guarantee on products.

If an item you bought in our shop on-line turns out to be faulty, has been damaged in shipping or does not look or work as advertised, within two years from purchase you are entitled to make use of legal guarantee.

You can ask for a free of charge replacement or full refund, at your choice. 
 
The seller must repair or replace it free of charge or give you a full refund or reduction in price. In some EU countries you will be offered the choice between all four remedies from the outset. Otherwise you will be able to ask for a full or partial refund only when it is not possible or convenient to repair or replace the item.

And bear in mind that you might not be entitled to a refund if the problem is minor, such as a scratch on a CD case.

The two-year guarantee period starts as soon as you receive your goods. In some EU countries you must inform the seller of the fault within two months of discovering it otherwise you may lose your right to the guarantee.

Within six months from receipt of the goods, you just need to show the trader that they are faulty or not as advertised. But, after six months in most EU countries you also need to prove yourself that the defect already existed on receipt of the goods, for example, by showing that the defect is due to the poor quality of materials used.

Any problem will be solved by our staff, reachable by phone (ask to expert) or email info@waterxhome.com


Staff waterxhome

Shopping Cart

You have no items in your shopping cart.
What's New?
Straight male adaptor 1/8'' thread - 6mm push-in fitting

Straight male adaptor 1/8'' thread - 6mm push-in fitting
€4.50
Universal dishwasher connection kit

Universal dishwasher connection kit
€18.00
6 mm Speedfit shut off valve

6 mm Speedfit shut off valve
€6.50
Granular Activated Carbon GAC (vegetable)

Granular Activated Carbon GAC (vegetable)
€6.00
Bag filter housing white 10''

Bag filter housing white 10''
€12.50
Silicon seal for UV sterilizers

Silicon seal for UV sterilizers
€4.20
Level probe control unit

Level probe control unit
€42.00
8mm push-in equal elbow fitting

8mm push-in equal elbow fitting
€2.00
Omnipure Inline filter K2530 GAC BB + Ag+

Omnipure Inline filter K2530 GAC BB + Ag+
€19.50
2 Kg aluminum cylinder for food grade gasses

2 Kg aluminum cylinder for food grade gasses
€104.00
Niples 1/8" Male- Male

Niples 1/8" Male- Male
€4.00
Cationic ion exchange resins

Cationic ion exchange resins
€6.00
BIG BLUE 20'' Sediment Cartridge

BIG BLUE 20'' Sediment Cartridge
€40.00
Swanneck One Way Water Tap

Swanneck One Way Water Tap
€24.50
Conical reducer Male Female 1/2 "- 3/8"

Conical reducer Male Female 1/2 "- 3/8"
€2.50
Straight female adaptor 1/4'' thread - 8mm push-in fitting

Straight female adaptor 1/4'' thread - 8mm push-in fitting
€2.00
8mm Stem to tube elbow

8mm Stem to tube elbow
€1.80
Empty Cartridge for resins or granular activated carbon

Empty Cartridge for resins or granular activated carbon
€4.50
Stem to tube straight reducer 8 - 6mm

Stem to tube straight reducer 8 - 6mm
€1.75
8mm Speedfit shut-off valve

8mm Speedfit shut-off valve
€6.50
Bestsellers
SATISFACTION OR REFUND